ov77 Privacy Policy
Our complete and transparent policy on how your personal information is collected, stored, and protected on the ov77 platform.
Introduction and Scope
ov77 ("we", "our", or "platform") is an online gaming service operated for players in Bangladesh. This privacy policy explains what information we collect when you use the ov77 website (ov77.cam), create an account, make financial transactions, or contact our customer support — why we collect it and how we keep it secure.
By registering on or continuing to use the ov77 platform, you are considered to have agreed to the terms of this privacy policy. You must be 21 years of age or older — we do not knowingly collect or process information from minors. If it becomes apparent that information from a minor has been collected without our knowledge, that information will be deleted immediately.
This policy applies to all services, products, promotional activities, and all digital channels operated by ov77.
What Information We Collect
ov77 collects only the information that is necessary — we do not seek excessive or irrelevant personal data. The different types of information we collect are listed below.
a) Registration and Identity Information
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- Username and password (encrypted)
b) Financial and Payment Information
- bKash, Nagad, Rocket, or Upay account number (for transaction verification)
- Bank account details (where applicable)
- Deposit and withdrawal history
- Visa or Mastercard card information (where applicable, for verification purposes only — full card numbers are not stored)
c) Gaming Activity
- Gaming history, bet amounts, and results
- Records of bonus and promotional offer usage
- Session duration and frequency
d) Technical Information
- IP address
- Device and browser information
- Cookies and session data
- Access logs and referrer URLs
e) Communication Information
- Records of live chat conversations
- Complaints or requests submitted by email
Purpose of Data Use
The information we collect about you is used for specific and lawful purposes. Each purpose is clearly stated below.
Account Management
To handle your registration, login, password recovery, and account security.
Financial Transactions
To process deposits and withdrawals and to maintain transaction records.
Fraud Prevention
To detect suspicious activity, prevent multiple accounts, and maintain platform security.
Customer Support
To resolve your complaints, requests, and questions and to provide assistance via 24/7 live chat.
Service Improvement
To use analytical data to improve platform functionality, user experience, and gaming offerings.
Promotional Communications
To send you bonuses, offers, and promotional information with your consent — which you can opt out of at any time.
Sharing Information with Third Parties
ov77 never sells your personal information to third parties for commercial purposes. However, limited information may be shared in specific circumstances.
Payment Service Providers
Relevant financial information is shared with bKash, Nagad, Rocket, Upay, and bank transfer providers to process transactions. This information is used solely for transaction verification.
Technology and Service Partners
Minimal necessary information may be shared with game software providers, server hosting providers, and security specialists for operational purposes — and they are bound by strict confidentiality agreements.
Legal Obligations
Information necessary to comply with applicable laws in Bangladesh or lawful directives from regulatory authorities may be disclosed to the relevant authorities.
Fraud Investigations
Relevant information may be shared with law enforcement agencies when required to investigate active fraud or deceptive activity.
Cookies and Tracking Technologies
Cookies and similar tracking technologies are used on the ov77 website. Cookies are small data files stored in your browser.
Types of Cookies We Use
- Essential Cookies: Required to maintain login sessions, ensure security, and support the basic functionality of the platform — these cannot be disabled.
- Functional Cookies: Used to remember your preferences (language, device settings).
- Analytics Cookies: Used to understand site traffic patterns and user behavior — this information is anonymous and analyzed in aggregate.
Managing Cookies
You can disable or delete cookies through your browser settings. Please note that disabling essential cookies may cause some platform features to not work properly.
Data Security Measures
Protecting your personal and financial information is ov77's highest priority. We maintain industry-standard security practices.
SSL Encryption
All data transfers are secured through SSL (Secure Socket Layer) encryption.
Secure Servers
Your information is stored on high-security servers with no unauthorized access.
Password Hashing
Your password is never stored directly — only an encrypted hash is kept.
Access Controls
Only authorized personnel can access your information, and only on a need-to-know basis.
Regular Audits
Regular system audits and tests are conducted to identify security vulnerabilities.
Immediate Response
In the event of any security breach, we take immediate action and notify the affected users.
Although we use the highest level of technical protection, data transmission over the internet is not entirely risk-free — this is a common limitation of every online platform. You can also help keep your account secure by using a strong password and not sharing it with anyone.
Data Retention Period
ov77 retains your personal information only for as long as it is needed for the original purpose of collection, or for as long as required by legal obligations.
- Active Accounts: Complete information is retained for as long as the account remains active.
- Closed Accounts: Financial and transaction records are retained for a defined period after account closure to meet legal and regulatory obligations.
- Marketing Data: Marketing communications are stopped immediately upon withdrawal of your consent.
- Technical Logs: Automatically deleted, generally within 90 days.
Your Rights and Controls
As a user of the ov77 platform, you have the following rights over your personal information.
Right of Access
You may request to know what information we hold about you. We are required to respond to verifiable requests.
Right to Rectification
If there is any error or inaccuracy in your information, you may request a correction — we will make the correction as quickly as possible.
Right to Erasure
In certain circumstances you may request that your personal information be deleted. However, if legal obligations exist, it may not be possible to delete all information completely.
Right to Object to Processing
You may object to the use of your information for marketing or promotional communications and may withdraw your consent at any time.
How to Exercise Your Rights
To exercise any of the rights listed above, contact us via 24/7 live chat or by email at ([email protected]). We generally aim to respond within 30 business days.
Protection of Minors' Data
ov77 is operated exclusively for individuals aged 21 and above. We do not knowingly collect personal information from minors.
Age verification is in place at the time of registration. If a person registers using a false age and this is later confirmed, that account will be closed immediately and all associated information will be deleted. If a parent or guardian suspects that a minor has created an account, please contact us immediately.
Policy Changes and Updates
ov77 reserves the right to review and update this privacy policy as needed. Changes will be published on this page and the "Last Updated" date will be revised accordingly.
For significant changes, we will attempt to send a notification to your registered email. However, you are advised to check this page regularly. Continued use of the platform after any changes will be considered your acceptance of the updated policy.
Privacy Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact us.